The Client
My client is a market leading FinTech business that spun-out of one of the largest and most successful hedge funds in the world. Their offering is a suite of technology and investment management infrastructure services that they provide to the world's leading hedge funds and asset managers.
What You'll Get
- An opportunity to play a key role in one of the most exciting hedge fund focused FinTech businesses in the world. This position will work as the right hand to the COO, will be a significant person of influence, and have high visibility to the C suite and external stakeholders.
- An opportunity to work in a high talent density organisation, alongside an exceptional team who have joined the business from top tier hedge funds and other major financial markets institutions.
- Market leading compensation, including an annual discretionary bonus, regular salary reviews and ongoing opportunities for financial advancement.
- Benefits including pension, healthcare, life insurance, 26 days holiday and 10 further days working from wherever you want in the world amongst others.
What You'll Do
The individual will manage a team of seven trading assistants, responsible for ensuring the complete, accurate and timely capture of trades and lifecycle events. The team is also responsible for the day-to-day relationship management with their Portfolio Manager and Trader clients. This involves dealing with all trade support issues, service updates & expansion, incident management and coordinating the internal teams accordingly.
The team forms part of the operations function supporting trading activities across a diverse client base and product range. Key responsibilities include:
- Taking responsibility for full Trade Support coverage across all clients.
- Take responsibility for personally managing four of the most high profile clients.
- Oversee the management of all other EMEA based clients, being the escalation point for client queries and concerns from the team.
- Creating a culture of high standards that maintains quality control across all clients.
- Providing supervisory sign-offs/approvals for key technical operational procedures.
- Presenting to prospective clients on the operations model and services provided.
- Assisting with the onboarding of new clients and funds.
- Project managing the implementation of in-house system and process enhancements for the operations team as the business continues to expand.
- Hiring and leading the on-site training of any new team members.
What You'll Need
- 10 years plus experience in a PM/Trader/Client facing Operations or Trading Assistant role with expert knowledge of the front-to-back trade processing cycle.
- Experience leading and managing a team of best in class professionals in a high pressure environment.
- Excellent knowledge of operational risk and risk mitigation utilising technology, process, and controls.
- Excellent knowledge of one or more flavour of OTC or Listed Derivative products, including Rates, FX, Credit or Equities.
- Technical experience with Python, SQL or VBA would be highly beneficial, but is not essential.
- Problem solving capabilities and a focus of process improvement.
- Strong client facing, relationship management and communication skills.
