Job Title: Specialist Neuro Operations Manager
Location: National/Hybrid
Contract Type: Full-time / Permanent
Salary: £65,000
Purpose of the Role
My client is looking for a Specialist Neuro Operations Manager who will provide strategic and operational leadership across a portfolio of neuro rehabilitation services. The postholder will ensure the delivery of exceptional, person-centred care while driving performance in quality, occupancy, financial management, and compliance. The role requires a strong operational leader with proven experience in neuro rehabilitation and a track record of achieving measurable results.
Key Responsibilities:
Operational Leadership
- Provide effective operational management across multiple neuro rehabilitation services.
- Ensure consistent delivery of safe, high-quality, and person-centred care.
- Monitor daily service performance and compliance with company policies and regulatory standards.
- Support service managers to achieve operational, clinical, and business performance targets.
- Conduct regular service reviews, audits, and performance meetings to identify and implement improvements.
Quality & Compliance
- Ensure all services meet or exceed CQC regulatory requirements.
- Lead and support services to achieve and sustain ‘Good’ or ‘Outstanding’ CQC ratings.
- Oversee quality governance processes, ensuring timely investigation and resolution of issues.
- Embed a culture of continuous learning and improvement, with robust reporting and accountability mechanisms.
Occupancy & Business Development
- Drive and sustain high occupancy levels across services.
- Proactively manage referral pipelines and relationships with commissioners, case managers, and external professionals.
- Analyse occupancy trends and referral data to inform targeted marketing and service development strategies.
- Contribute to business growth through new service opportunities and reputation-building activities.
Financial Management
- Take full responsibility for service budgets, ensuring cost control and profitability.
- Monitor income, expenditure, and financial performance against agreed targets.
- Support service managers with accurate forecasting and budget planning.
- Ensure financial decisions are aligned with service quality and organisational priorities.
Leadership & People Management
- Provide strong, visible, and supportive leadership to service managers and multidisciplinary teams.
- Promote a culture of high performance, accountability, and professional development.
- Lead recruitment, onboarding, and appraisal processes for key operational staff.
- Ensure effective communication, collaboration, and engagement across services.
Strategic Contribution
- Contribute to the wider operational strategy and long-term business planning.
- Support innovation and continuous improvement in neuro rehabilitation delivery.
- Represent the organisation at professional forums, networking events, and commissioning meetings.
Experience:
- Significant experience in operations or service management within neuro rehabilitation or specialist healthcare.
- Experience within a private healthcare organisation.
- Proven record of achieving and maintaining ‘Good’ or ‘Outstanding’ CQC ratings.
- Experience managing regional or multi-site operations.
- Strong background in occupancy and referral management.
- Experience in service expansion or new site mobilisation.
- Demonstrated financial and budgetary management success.
- Working knowledge of contract negotiation with commissioners.
Skills & Knowledge
- Excellent communication, leadership, and interpersonal skills.
- Knowledge of emerging trends in neuro rehabilitation.
- Strong analytical, problem-solving, and decision-making abilities.
Personal Attributes
- Strategic, results-focused, and commercially aware.
- Resilient, adaptable, and able to work under pressure.
- Committed to person-centred care and continuous improvement.
If you are interested in this role please apply to this advert or if you would like more information please contact Issy Eaden on I.eaden@linqhc.co.uk
INDMH
Job Types: Full-time, Permanent
Pay: Up to £65,000.00 per year
Work Location: Remote
