The Role
The Technical Project Manager will play a pivotal role in managing and driving bespoke consulting projects from initial inquiry to successful implementation and handover. Acting as the primary point of contact for consulting engagements, this role ensures that projects are scoped, executed, and delivered efficiently while maintaining clear communication with internal and external stakeholders.
Who You Are
You are a curious and driven professional who thrives in a collaborative environment, embracing new ideas and challenging the status quo to drive meaningful impact. You take ownership of your work with confidence and urgency, always seeking better ways to create value. You recognise and appreciate achievements, fostering a culture of excellence, continuous learning, and shared success.
Day-to-Day Experience
Join a dynamic and high-performing team where adaptability, commitment, and self-agency are valued. You will work alongside talented colleagues in an environment that encourages bold thinking, clear accountability, and a strong sense of purpose. Together, we navigate complexity, drive innovation, and deliver solutions that make a real difference for our customers and the business.
Key Responsibilities
Project Intake & Scoping – Setting the Stage for Success
- Act as the first point of contact for bespoke project inquiries, assessing feasibility and high-level alignment with the company's capabilities.
- Lead scoping and initial discussions in consultation with the Product and Tech teams, ensuring the feasibility of client requirements.
- Prepare and present Proposal/SOW (Statement of Work) based on validated requirements, balancing client needs with execution feasibility.
- Facilitate contract negotiation and SOW finalisation with the support of the CEO and President, ensuring commercial clarity and risk mitigation.
Project Execution & Management – Delivering with Precision and Urgency
- Lead project kickoff meetings, ensuring alignment on scope, milestones, and expectations across all stakeholders.
- Own end-to-end project management, maintaining clear accountability for timelines, risk mitigation, and budget control.
- Drive structured communication with clients throughout the project lifecycle, ensuring proactive updates and issue resolution.
- Enforce change request management, ensuring any additional scope is properly assessed, documented, and charged.
Client UAT & Sign-Off – Ensuring a High-Quality Outcome
- Oversee final testing, validation, and User Acceptance Testing (UAT) with the client to ensure all contractual deliverables are met.
- Lead final client sign-off, ensuring that all project objectives have been successfully delivered and validated.
Handover to CSM - SaaS – Seamless Transition for Ongoing Support
- Ensure a structured and seamless transition to CSM - SaaS, providing necessary documentation, training, and context.
- Collaborate with CSM - SaaS to ensure a smooth onboarding experience for the client in their post-go-live phase.
Cross-Team Collaboration & Stakeholder Management – Leading with Influence
- Act as the primary liaison between consulting clients and internal teams, ensuring clear expectations and smooth execution.
- Work closely with Sales and Marketing to identify broader commercial opportunities from consulting engagements.
- Operate with complete self-agency, taking ownership of challenges and driving resolution proactively.
Qualifications and Skills
- Bachelor’s degree in computer science, Business, or a related field; advanced degree preferred.
- 5+ years of experience in software consulting, project management, or delivery management roles, ideally in Specialty Insurance or a closely related field.
- Strong expertise in project scoping, proposal creation, contract facilitation, and project execution for enterprise clients.
- Proven ability to own end-to-end project delivery, ensuring accountability at every stage.
- Excellent stakeholder management skills, with the ability to communicate effectively across technical and non-technical audiences
Concirrus
Concirrus is trusted by leading specialty insurers to enhance efficiency throughout the insurance lifecycle from acquisition to renewal. We automate processes such as submission ingestion, compliance checks, ESG monitoring, and portfolio management, allowing underwriters to focus on value-added activities. This results in increased operational efficiency and faster business acquisition.
Diversity, Equity & Inclusion (DE&I) Statement
We are committed to building a diverse team and fostering an inclusive environment where everyone feels empowered to do their best work. As we continue to grow and evolve, we pledge to:
- Provide a safe and welcoming workplace where all individuals feel valued and respected.
- Educate ourselves continuously and celebrate the unique perspectives that make us stronger.
- Ensure that our actions and behaviours align with our core values and commitment to DE&I.
- Regularly assess our progress and seek opportunities for ongoing improvement.
What We Offer
- A collaborative and innovative work environment where your contributions drive our success.
- Opportunities for professional growth and development.
- Flexible working arrangements, including the option to work from home up to three days per week, supporting a strong work-life balance.
- The opportunity to work with cutting-edge technology in a rapidly growing industry.
- Competitive compensation, comprehensive benefits, and a culture that values teamwork and innovation.
