Job Overview
We are looking for a values-led, compassionate and capable senior leader, with a proven track record in strategy and transformation across the NHS, to take on this exciting role leading key programmes of integrated care and collaboration across CNWL, one of the UK’s largest community and mental health trusts.
The postholder will take an overarching strategic responsibility on integrated care and collaboration across the Trust, supporting delivery of both the Trust Strategy priorities and NHS Long Term Plan deliverables.
The post will report directly to the Chief Strategy and Digital Officer (CSDO), who is responsible for Strategy, Commercial and Digital portfolios on the Board of CNWL. The postholder will be the deputy to the CSDO on matters relating to strategy and transformation, planning and partnerships.
Many of the objectives of the role will involve working across the three operational divisions within the Trust. The postholder will work closely with Managing Directors and Leadership Teams within each Division and have corporate (dotted) line management of associate directors of business and transformation across our Goodall, Jameson and Diggory divisions, as well as leading the central Corporate Strategy team.
Main duties of the job
The postholder will work with Divisional and Corporate Leadership within CNWL to oversee the ongoing development and delivery of the Trust Strategy. This will include managing the programme of work and interdependencies associated with the Trust Strategy, the Trust Clinical Strategy and key enabling strategies and plans such as Digital and Estates. The role will take an oversight of the business planning cycle for the Trust, ensuring clear line of sight between plans at a divisional and corporate level.
The postholder will lead on developing and implementing new models of care taking a population health approach, working with key leads within the Trust as well as establishing strong external partnership relationships which enable the joining up of pathways of care across organisational boundaries.
The postholder will play an important role in building and managing external relationships across our ICS and Place Based footprints and will support the CSDO and other members of the Executive in contributing to ICS and place based strategic priorities.
The postholder will undertake significant engagement and working in collaboration with a number of different stakeholders, including ICS and Place based Partnership leads, commissioners, acute, primary care, and mental health providers as well as members of the public, and voluntary community and social enterprise sector organisations.
Working for our organisation
Our Vision
Wellbeing for life: We work in partnership with all who use our services to improve health and wellbeing. Together we look at ways of improving an individual’s quality of life, through high quality healthcare and personal support
Compassion: Our staff will be led by compassion and embody the values of care outlined in our Staff Charter.
Respect: We will respect and value the diversity of our patients, service users and staff, to create a respectful and inclusive environment, which recognises the uniqueness of each individual.
Empowerment: We will involve, inform and empower our patients, service users, carers and their families to take an active role in the management of their illness and adopt recovery principles. We will ensure our staff receive appropriate direction and support, to enable them to develop and grow.
Partnership: We will work closely with our many partners to ensure that our combined efforts are focused on achieving the best possible outcomes for the people we serve.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Detailed Job Description And Main Responsibilities
The successful candidate will have the following attributes:
- Have significant experience in a senior strategy or transformation role in the NHS.
- Be passionate about working with service users and communities to design and develop integrated services.
- Be a strong relationship builder with a personable approach and experience building collaborations and partnerships across multiple organisations.
- Be able to lead by influence as well as through management and programme management structures.
- Have demonstrable experience working through ambiguity to deliver actionable solutions to complex problems.
- Have proven resilience, with significant experience of working with autonomy and pragmatism to deliver solutions in complex political and stakeholder environments.
Person specification
Qualifications
Essential criteria
- Educated to Masters level or equivalent experience and learning
- Evidence of continued professional development
- Programme Management qualification or equivalent experience and learning
Desirable criteria
- Additional Postgraduate leadership qualification
Experience
Essential criteria
- Recent, substantial experience at senior management level (service or programme director or equivalent) with responsibility for delivering programmes and managing clinical operations in complex provider health care / social care setting
- Demonstrable mental health and community experience in a provider organisation
- Experience and evidence of delivering whole system programmes to achieve national and local plans within a complex healthcare setting
- Experience of working across professional boundaries, able to enthuse and inspire others using advanced communication and presentation skills
- Experience and evidence of formal project and programme management
- Experience complex finance and budgetary management
- Experience of dealing with difficult situations including the resolution of conflict and influencing others to accept demanding outcomes
- Experience of business planning in complex organisations
- Recent direct experience of managing complex partnerships with their provider organisations
- Experience in the planning, development and delivery of NHS provider collaboratives
- Significant experience delivering outcomes through influence and persuasion / beyond direct role remit or direct team
- Proven experience of contributing at an Executive Board level in an NHS healthcare environment
- Experience in developing organisation -level strategies and programmes
- Experience of building personal and professional credibility with Board, management, clinical teams and staff
Skills, knowledge and aptitudes
Essential criteria
- Ability to anticipate and plan for change
- Highly numerate and high level of analytical/problem solving skills
- Proven track record and significant experience of working with patients, service users and carers
Personal qualities and attributes
Essential criteria
- Flexible and adaptable to suit circumstances
- Able to work under pressure and manage a range of responsibilities at the same time, giving priority to all dimensions of the role appropriately, and meeting necessary deadlines
