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Head of Product and Experience

Indigo Group Services • Full-time • Cardiff, Wales, United Kingdom • 1m ago

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Head of Product and Experience

Indigo Platform Limited | Hybrid - Cardiff/M4 Corridor

( 2-3 days onsite) | Competitive Package

The Opportunity

Are you ready for a step up that will make a real difference, drive transformation and realise the ambition of our UX/UI vision?

This is an extraordinary growth opportunity – take our product and experience vision to the next level with your ambition, innovation and product insight.

Join our Senior Leadership Team as Head of Product & Experience and drive the strategy behind our web platforms and mobile applications—our contractor-first solution serving contractors and workforce management businesses across the UK.

As one of four key leaders reporting to the Divisional CEO, you'll manage a team of 5-6 product professionals and have direct influence on product direction, user experience, and business growth for all our software products.

About Indigo Platform Limited

Indigo Group provide outsourced payroll, contractor engagement and compliance solutions within the construction industry.

We're the technology division of Indigo Group, leveraging deep sector expertise to build software solutions that solve real user and business problems.

Our mission is to build apps and tools that quietly help hardworking people and businesses handle money tasks and paperwork with less effort and stress.

What You'll Own -

Strategic Product Leadership

Bolst Product Strategy: Own the contractor journey from onboarding through retention across mobile experience (primary focus)
Platform Transition Management: Ensure seamless user experience during platform migration to Bolst
Client Platform Experience: Design analytics dashboards, compliance visibility, and collaboration tools for business users
Cross-Platform Optimisation: Lead UX/UI ensuring every feature delivers growth and contractor value across all touchpoints
Analytics & Insights: Build analytics capability driving product decisions for both growth and operational platforms

What You'll Bring -

Essential Experience

Product Leadership: 3+ years leading consumer or B2B software products
Growth Experience: Proven track record scaling user bases and engagement
Platform Management: Experience with multi-platform product strategy
Team Leadership: Experience building and managing product teams
Technical Collaboration: Strong partnership with engineering and design teams

Highly Valued -

SaaS/Platform Experience: B2B software or multi-sided platform experience
Financial Services: Fintech, payments, or financial software background
Mobile Product Expertise: Track record with mobile app development and optimisation
Industry Software: Vertical SaaS or sector-specific software experience
Analytics Focus: Strong background in product analytics and optimisation

Key Skills -

Product Management: Expertise in agile development, user research, and testing
Strategic Thinking: Ability to connect product decisions to business outcomes
Stakeholder Management: Excellent communication and collaboration skills
Data-Driven Approach: Proficiency with analytics tools and methodologies

Leadership Qualities -

Strategic vision with hands-on execution ability
Strong decision-making in fast-paced environments
Budget management and P&L experience
Natural collaborator across functions

Why Join Indigo Platform -

Leadership Opportunity

Senior Role: One of four functional heads in focused leadership structure
Direct Impact: Report to Divisional CEO with strategic influence
Growth Potential: Clear path for career advancement as company scales
Industry Position: Help define the future of technology in the workforce management sector

Our Values -

In Indigo Platform we have a SOLVE culture.

We keep it Simple, creating effortless solutions for our users. We’re Open to great ideas from anyone so we can build the best community for everyone. We Lead by example with a “can-win” mentality to create leading products. Always adding Value that benefits our users is what drives us. We approach every exciting challenge with a positive, upbeat Energy.

What This Means for Product

Simple: Build intuitive products that reduce user effort
Open: Welcome ideas from users, team members, and stakeholders
Lead: Set the standard for product excellence in our sector
Value: Every feature must demonstrably benefit our users
Energy: Approach product challenges with enthusiasm and innovation

Work Environment -

Hybrid Flexibility: 2-3 days in Cardiff office per week
Collaborative Culture: Work with experienced, professional team
Innovation Focus: Encouraged to explore new ideas and approaches
Modern Technology: Latest tools and infrastructure

What we Offer -

Competitive package with performance bonus opportunities
Pension – 3% employer contribution
Holiday – 25 days holiday (plus bank holidays), rising to 30 days based on service length
Holiday Trading – Purchase additional annual leave days
Health Cash Plan – Optical, dental and other health cashback options
Discounts & Rewards – Enjoy savings on shopping, travel, and more
Bike Scheme – Get a new bike and accessories through salary sacrifice
EV Car Scheme – Get a new electric vehicle through salary sacrifice
Financial Wellbeing – Information on financial planning and wellbeing
Training & Development – structured personal development programme

Let's get started. Apply now to join our transformation journey!

Target Start: ASAP
Application Review: Rolling basis - early applications prioritised

Please email aly@thehrpatch.co.uk for any further information.

If you require any reasonable adjustments during the recruitment process, please let us know, and we will work with you to meet your needs.

Please note - you must have the right to work in the UK.

We are committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered. We believe that a range of voices brings value to our organisation, and we actively encourage applications from people of all backgrounds, experiences, abilities, and perspectives. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion or belief, sex, or sexual orientation, in line with our dedication to a fair recruitment process. Our commitment to diversity is underpinned by our adherence to the Equality Act 2010, and we take active steps to ensure our workplace is free from discrimination and bias.