Job Summary
We are seeking a dynamic and results-driven individual with strong technical aptitude and a proven track record in managing complex project delivery across multiple disciplines. Experience within personal ground transport (bus or coach) is desirable but not essential.
This role will oversee the delivery of diverse applications to meet business needs, lead the development of application architecture roadmaps, and manage the lifecycle of systems, including the introduction of new technologies and the retirement of obsolete applications. You will also ensure the organisation maintains the right skillsets to support evolving technology.
Key responsibilities include planning internal and external resources for requirements gathering, data migration, and operational transition to new systems. You will establish and mobilise the Project Office to deliver robust governance and act as a key member of the IT Leadership Team, contributing to the development and implementation of the company’s IT strategy.
Main Responsibilities
- Establish and manage the PMO function, ensuring effective governance and reporting.
- Define and implement suitable project management frameworks (e.g., PRINCE2, Agile, Six Sigma).
- Recruit, lead, and manage permanent and contract project staff.
- Project manage multiple software and infrastructure initiatives.
- Facilitate definition of project scope, objectives, and deliverables.
- Lead planning and execution of IT projects using internal and external resources.
- Manage supplier selection and procurement processes.
- Conduct business analysis and produce functional specifications.
- Oversee software development and infrastructure changes with suppliers.
- Maintain comprehensive project documentation.
- Collaborate with internal stakeholders and external vendors to ensure successful delivery.
- Provide regular updates and reports to project and business stakeholders.
- Identify, assess, and mitigate project risks.
Essential Criteria
- Proficiency in MS Office, MS Project, and Visio.
- Expertise in at least one recognised project management framework (PRINCE2, Agile/Scrum, Six Sigma).
- Exceptional communication skills across technical, non-technical, and executive (“C-level”) audiences.
- Strong supplier and stakeholder management experience.
- Ability to work independently and as part of a team.
- Excellent organisational and prioritisation skills.
- Experience in mentoring and training would be advantageous.
- Proven ability to deliver business process change.
Competencies & Skills
- Strong interpersonal skills with the ability to build long-term relationships.
- Excellent written and verbal communication.
- Self-motivated and able to work autonomously.
- Ability to explain technical concepts to non-technical audiences.
- Logical thinker with creative problem-solving skills.
- Adaptable, able to multi-task, and skilled in troubleshooting.
