How would you take ownership of operations related to our MSP and Alliance program?
Keepit is looking for a Senior MSP & Alliance Program Operations Manager to join our Revenue Operations Team.
We are growing fast as a company, and we are set on using our momentum to bring our SaaS cloud-based backup services to a global audience. Our market leading solution integrates very well as part of a managed services-setup and with Alliance partners and we’ve had a lot of success with this type of business. Now we want to unleash the potential we still see in our MSP and Alliance partnerships and therefore we are looking for a dedicated person to take ownership of this area within our Revenue Operations team.
As Senior MSP & Alliance Program & Operations Manager at Keepit, you will play a vital role in our ambitious expansion plans. Working closely with your colleagues in the RevOps team and with the MSP/Alliances team you will be responsible for managing and optimizing all operational processes within Keepit’s MSP/Alliance Program.
Central tasks will include:
- Take ownership of our MSP/Alliances program from an operations perspective by maintaining and optimizing the Keepit Partner Network (KPN) in concert with channel leaders.
- Collaborate with Channel Leaders to develop and implement a Cloud Distribution Operations Guide documenting all policies and processes for managing and growing the cloud distributor business.
- Create and deliver actionable insights that enhance MSP/Alliance performance and drive pipeline generation.
- Collaborate with Channel leaders to develop and implement KPIs for MSP/Alliance dashboards, QBRs, and Board presentations, focusing on alignment with business goals.
- Build and document the MSP partner performance data structure.
- Collaborate with channel sales and data teams to maintain accurate and actionable MSP/Alliance reports, dashboards, and forecasts. Ensure that updates are aligned with organizational metrics and distribute weekly forecasts to relevant stakeholders.
- Manage and deliver assigned projects in Asana on time and within scope and budget, ensuring consistent project updates with high-quality standards
- Risk Mitigation: Ongoing identification, assessment, and management of operational risks within the MSP/Alliance program, developing mitigation plans to address potential disruptions.
As Senior MSP & Alliance Program & Operations Manager, you will be joining our Revenue Operations team and report to our Director of Field Operations & Sales Compensation, Nikola Lacjak. We expect you to work from Copenhagen, so you can work partly from our nice office. At Keepit, we take pride in being an equal opportunity employer and recognize how being a diverse workplace strengthens our product, customer relationships, and work culture.
A fair and transparent recruitment process
We recognize that it is just as important that you choose us as your future workplace, as it is that we choose you as the most qualified candidate. We firmly believe in cultivating a culture of belonging – and this process begins right from the recruitment process. Therefore, to be fair and transparent, we will present the criteria that will be used to assess you as a candidate, should you choose to explore this opportunity with us:
1. MSP and Alliances sales in SaaS: The ideal candidate will possess the know-how needed to ensure smooth and efficient operations within our MSP and Alliances business and has extensive knowledge of best practices.
2. Elite project management: Excellent project management skills will be key as we have an ambitious roadmap for this part of the business and will need to make sure documentation is in order afterward.
3. Stakeholder management: The ideal candidate can work with many different types of stakeholders on many different levels and will make sure to leverage good relations of trust to bring projects forward.
4. Data analytics and dashboards: The candidate must be adept in data analytics in order to provide relevant dashboards and contributions to forecasting from this part of the business.
5. Entrepreneurial Spirit: We are passionate about our workplace, and we know that a good work environment and great collaboration across our organization are crucial to achieving our ambitious goals. For the position, we are looking for someone who is self-sufficient and can take the initiative and who can at the same time be a positive contributor to our team. We need someone who can quickly pivot when priorities change and still is able to keep cool, carry on and help spread a good and positive atmosphere in our organization.
Keepit is a fast-growing IT scale-up with 22+ years of experience in software and data protection. Our mission is to help companies around the world protect and manage their cloud-based data. Our team is both academically and culturally diverse, and we have more than thirty different nationalities working together to promote trust and security in a world transforming towards new levels of digitalization. In 2020 Keepit raised $30 million in funding to fuel the growth and position Keepit as the category leader in the Backup-as-a-Service market. Keepit covers a broad client base of major corporations and institutions across all sectors and industries.
For more information about Keepit, go to www.Keepit.com
Terms and conditions
Process: Please submit your Resume/CV directly via our career page or via LinkedIn. Selected candidates will be contacted immediately.
Scope: As soon as possible
The position: Full-Time occupation (37-hours per week), remote or based in one of our offices in Copenhagen, Dallas, or London.
Salary: The compensation package is market-competitive and will be negotiated with the successful candidate.
If you have any questions about the job or the recruitment process, please feel free to reach out to Emil Daniel Christensen at edc@keepit.com.
