Job Overview
It’s never been more important to harness the potential for innovation to transform health and care services. Health Innovation Networks were established 10 years ago as the innovation arm of the NHS both locally with our system partners and working together nationally as a HIN Network.
We are appointing to a new role of “Head of Planning and Programme Management Office”. An experienced leader from a health or life science background, you will have a strong track record in project and programme management and associated governance together with an ability to juggle a complex and diverse portfolio.
We are a small team, and you will be close to the delivery of our work with an ability to lead and motivate a team of highly skilled innovators and improvers at the top of their game. We serve a range of organisations in the West of England health and wealth ecosystem with a geography that spans three Integrated Care Systems with a combined population of 2.5 million. At the heart of our operating model is our local innovation pipeline that drives the discovery, development and deployment of innovations responding to local system priorities. Working as key support to our executive team in this important post, you will support and play a lead role to all aspects of planning, performance and programme and project management.
Main duties of the job
Design, implement and manage a new Programme Management Office (PMO) to ensure effective planning, delivery and evaluation of all projects that make up the organisations programmes of work linked to the Health Innovation Network’s agenda for Innovation, Improvement and Patient Safety.
Additionally, design and manage processes for collecting management information to support annual business planning and the reporting of quarterly performance to NHS England and the HIN Partnership Board.
Working for our organisation
he Health Innovation West of England is one of 15 Health Innovations across England, established by NHS England to spread proven health innovation at pace and scale. We connect and collaborate with our local NHS and care organisations and universities, and with industry partners, the third sector, and researchers to support transformation across whole health and social care systems, with a clear focus on improving outcomes for citizens. We are an NHS organisation and employment with our Health Innovation is through the Royal United Hospitals Bath NHS Foundation Trust.
With headquarters in, Filton Bristol, we support agile working including the opportunity to work from home, and welcome applications from applicants seeking remote working opportunities. You will need to be able to travel to our office base or occasionally to other locations within our geography and nationally for in-person meetings and events.
We value a workforce where people’s varied backgrounds and experiences bring different perspectives and fresh ideas resulting in the development and spread of transformational innovations. We therefore welcome applications from diverse communities to ensure our team is dynamic, vibrant and reflects the populations we serve.
Find out more about the Health Innovation West of England at www.healthinnowest.net or follow @healthinnowest on linkedin.
Detailed Job Description And Main Responsibilities
The post holder will be responsible for establishing, managing and developing the Programme Management Office function and supporting and co-ordinating the production of annual and longer-term business plans and supporting/enabling initiatives.
The role of the Head of Programme Management Office will be to ensure that to the necessary planning and resource allocation processes are in place to support the senior executive team in managing all project activity within the organisations work programme. This will ensure:
Appropriate sponsorship and ownership of each individual project
- A robust process to determine which initiatives put before the Senior Leadership Team (SLT) should be included within the work programme
- Effective governance and reporting is in place for each project
- Correct project documentation is completed to the required standard
- Appropriate resources are made available to successfully plan and deliver each programme of work or project – including appropriate human resource either from core staffing or from the flexible register
- Arrangements are in place to manage key stakeholders effectively
- Risks and issues associated with each project are managed effectively
- Progress is monitored regularly to ensure each project delivers to its specification and that adequate resources are available to support delivery (unless specifically agreed otherwise) with a clear focus on delivering the planned outputs and realising the expected benefits
- Appropriate project closure processes are designed and followed including the capture of learnings that can be used in the scoping and planning of future projects.
Evaluation arrangements are in place to monitor benefits realisation following completion of projects within the work programme.
Person specification
Qualifications & Training
Essential criteria
- APM Project Management Qualification (PMQ)
- Educated to Masters degree level or equivalent level in experience and further training.
- MSP qualification or equivalent
Knowledge & Experience
Essential criteria
- Very significant management experience in the NHS
- Experience of leading a PMO function
- Lean or other business process experience in re-engineering methodologies at managerial and/or clinical level
- Knowledge of change management and service improvement methods
- Record of achievement of delivering objectives and finding innovative solutions to problems
- Broad experience and evidence of working in partnership with NHS organisations at all levels to deliver change and modernisation
- Expert knowledge of NHS targets, definitions and service improvement methodologies
- Experience of risk, issue and project change Management
- Experience of managing major strategic initiatives with multiple project workstreams
- Experience of working across organisational boundaries and of delivering projects across multi-disciplinary sites working with multiple stakeholders
- Experience and knowledge of the national Quality Improvement agenda including policy
- An “eye” for detail and evidence of a completer/finisher approach to delivery
- Expert user of CRM and Project software, specifically Verto and Zoho systems
Secific Skills
Essential criteria
- Excellent written and oral communication skills
- Highly developed motivational, influencing and negotiating skills with proven experience of success at senior levels of organisations and across organisations including with clinicians and directors.
- Excellent interpersonal skills and the ability to communicate effectively at all levels with a wide variety of stakeholders
- Able to present effectively, to a wide variety of audiences in an engaging manner that makes information clear and obtains buy in sometimes in the face of opposition.
- Able to work independently as required, to tight deadlines and to prioritise effectively against conflicting priorities.
- Able to work as part of a team and able to lead and direct multi skilled teams.
- Able to set own agenda and able to provide leadership, motivation and inspiration to facilitate collaborative working across the agenda.
- Able to formulate and implement long term strategic programme plans which impacts on the whole organisation including developing operational frameworks.
- Experience of collecting and interpreting information to support change programmes and the ability to use Word and Excel.
- Able to identify and asses a clear pathway through a complex situation which leads to a clear output involving a number of difference parties and opinions.
Please note - Due to recent changes in UK immigration and visa rules applicants who do not currently have the right to work in the UK may not be considered unless an alternative right to work solution can be provided. Candidates requiring sponsorship (or will need sponsorship at the end of a current visa e.g. those with graduate visa's) should review the eligibility criteria on the gov.uk website before applying: Prove your right to work to an employer: Overview - GOV.UK
Applicant requirements
You must have appropriate UK professional registration.
Application numbers
This vacancy may close early if we receive a high number of applications. We strongly encourage you to complete and submit your application in good time to ensure it can be considered.
Documents to download
- Job Description and Person Specification (PDF, 344.4KB)
- Join the RUH (PDF, 1.1MB)
Further details / informal visits contact
Name Mr Rhys Blake Job title Director of Corporate and Development Email address Rhys.Blake@nhs.net Telephone number 07738850789
