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Director of Product Management

SER Solutions • London, England, United Kingdom • £68.50k - £100k / year • 1m ago

London

Your responsibilities

Lead and develop a team of four Product Managers, providing strategic direction, mentorship, and performance management.
Define and execute the product strategy to transition the organization toward an application-led model, focusing on business applications that extend the company’s platform.
Drive alignment across product, sales, marketing, professional services, and engineering to ensure successful go-to-market (GTM) strategies and customer adoption.
Partner with Professional Services to capture learnings from customer implementations, identify repeatable patterns, and translate them into scalable product offerings—ensuring we build once and reuse, rather than reinvent, solutions.
Develop clear product positioning and messaging that resonates with business audiences and differentiates our applications in the market.
Prioritize features and initiatives based on data, customer feedback, and business value.
Collaborate with Sales and Solution Engineering to enable field teams with the right tools, stories, and positioning.
Champion storytelling and presentation excellence, effectively communicating product vision and business impact internally and externally.
Leverage data and analytics tools (e.g., Salesforce, Pendo) to inform product decisions and track adoption.
Define pricing and packaging strategies for application offerings in collaboration with GTM and finance teams.
Ensure strong integration with platform capabilities, while maintaining a clear focus on application-level differentiation and customer value.

Your Profile

Qualifications

10+ years of product management experience, including at least 5 years in leadership roles managing other PMs.
Proven track record building and scaling business applications (experience with LOB apps, SaaS, or enterprise software preferred).
Demonstrated success developing GTM strategies and working closely with Sales, Marketing, Professional Services, and Engineering teams.
Strong storytelling and presentation skills; able to inspire, educate, and influence both executives and customers.
Data-driven decision-making mindset, with familiarity using tools like Salesforce or Pendo for insights.
Experience with the SAP ecosystem. Oracle, or Workday ecosystems is a plus.
Deep understanding of product positioning, pricing, and strategy.
Excellent ability to drive cross-functional collaboration and manage complex initiatives.
Experience transforming or scaling a product organization is highly desirable.

Personal Attributes

Strategic thinker with a bias for execution.
Passionate about business applications and customer impact.
Strong communicator who can translate product vision into actionable plans.
Inspirational leader who thrives in dynamic, evolving environments.

Success in This Role
Success will be defined by the organization’s shift from platform-driven to application-led, demonstrated by:

Launch of successful, market-relevant business applications.
Clear product messaging and positioning that resonates with customers.
Increased application adoption and sales growth.
A high-performing, empowered product team.
Closer alignment with Professional Services, leading to greater reuse of existing implementation patterns and reduction in custom, one-off development work.