Puma Investments are looking for a Fund Operations & Settlements Executive to join our Operations team in London.
Puma Investments raises funds from a variety of sources including wealth managers and IFAs from the very large including SJP, Barclays Wealth, Evelyn Partners, and Cazenove, through regional players to the very small independents, from execution-only brokers and from HNWs. We also work with leading wrap platforms including Fidelity, Aberdeen, M&G and Transact.
Within this role, you will be responsible for managing any operational activities throughout our client’s investment cycle, from allotment through to exit. The individual will deliver excellent service to our external clients and internal business units, by ensuring they are processing all operational requests within the agreed SLAs to an exceptional standard.
In addition to day-to-day responsibilities, the individual will look to streamline, digitise and automate manual processes, to increase efficiencies within the team. They will work closely with the Head of Operations to drive new initiatives.
Role Responsibilities:
- Ensure all operational tasks are processed within set SLAs
- Respond to client and internal requests in a timely manner
- Review and process initial/ongoing adviser fees and initial/trail commission to financial intermediaries
- Prepare and facilitate regular withdrawals for underlying investors
- Prepare and facilitate payments for monthly bordereaux and liaise with brokers to manage the insurance claim process
- Facilitate redemptions, matched bargain allotments and the efficient processing of fund distributions
- Coordinate and support allotments, liaising with lawyers and external providers to ensure minutes are signed and shares are allotted in a timely manner
- Ensuring data integrity is maintained across all systems with oversight of cash reconciliation for investor accounts
- Log and escalate to Compliance any complaints and operational incidents
- Support the Head of Operations with streamlining initiatives
- Ensure documentation of evolving processes and contribute ideas to gain efficiencies
Experience Required:
- Demonstrable experience in Investment Operations or middle office
- Sound knowledge of Financial Services industry, with knowledge of tax-efficient product ranges advantageous
- Knowledge of the trade lifecycle, supporting with trade settlements and resolving discrepancies promptly
- Strong proficiency with Word, Excel, Outlook
- Knowledge of Python/VBA (or willingness to learn)
- Proactive with an ability to work in a fast paced and challenging environment
- Hardworking, organised and excellent attention to detail
- Ability to prioritise and meet deadlines
- Confident communicator with the ability to manage internal and external stakeholders
Personal Attributes:
- Kind
- Values-driven
- Excellent communicator
- Adaptable and willing to get stuck into whatever needs doing
- Depth of character and gravitas but operating with humility
- The drive and attitude to excel in a high performing environment whilst maintaining high levels of integrity
- Organised, rigorous and disciplined
- Pragmatic and practical
About Us
Founded in 2012, Puma Capital Group is an award-winning investment manager operating within the tax efficient space and is a leading provider of growth capital to UK SMEs and property finance to developers and real estate investors.
The Puma Capital Group comprises four businesses focused on delivering long-term sustainable growth for our investors and partners:
- Puma Investments
- Puma Property Finance
- Puma Growth Partners
- Puma Public Markets
Collectively the Group has over £1 billion in assets under management, supports over 14,000 investors, and has funded over £3 billion in property developments across the UK. We are proud to have assisted dozens of businesses across the UK elevate and build to deliver on their brilliant ideas.
In the years since we were set up, Puma Capital Group has grown significantly. We are now around 140 people across the Group, with our staff working from our head office in London, and regional offices in Manchester and Edinburgh.
It is an exceptionally exciting time for our business. Combining our already very strong track record with ambitious growth strategies, we have already developed our market share substantially and are looking to build further on our success.
At Puma, we are committed to fostering an inclusive and diverse workplace. As an equal opportunity employer, we consider all applicants for employment without regard to race, religion, age, sexual orientation, gender identity, gender reassignment, family or parental status, national origin, veteran status, neurodiversity, or disability status.
We strive to provide a work environment free from discrimination and harassment, where everyone has the opportunity to thrive. Our commitment to equal opportunity extends to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and development.
Importantly, research shows that men typically apply for roles when around 60% of the criteria is met, however, women and other underrepresented people often only apply when they tick every box. So, if you think you have what it takes, but don't necessarily meet every single point outlined in the role description, please do still get in touch – we would love to hear from you!
