The IT Project Manager is responsible for planning, executing and delivering IT projects on time, within scope and budget. The role will coordinate cross-functional teams, manage stakeholders and ensure that project outcomes meet business and technical requirements.
Key Responsibilities
Project Management & Delivery
- Lead end-to-end delivery of IT projects (e.g. application implementations, infrastructure upgrades, integrations).
- Define project scope, objectives and deliverables in collaboration with stakeholders.
- Develop and maintain project plans, schedules, budgets and resource allocations.
- Monitor project progress, manage risks and issues, and implement corrective actions.
- Ensure projects are delivered in line with agreed quality standards and governance.
Stakeholder & Vendor Management
- Act as primary point of contact between IT, business teams and external partners.
- Facilitate regular project meetings, updates and status reporting.
- Manage expectations of key stakeholders, resolving conflicts and ensuring alignment.
- Coordinate with external vendors and service providers, including contract and SLA oversight.
Governance, Reporting & Documentation
- Prepare and present regular project status reports (timeline, budget, risks, dependencies).
- Maintain accurate and up-to-date project documentation (charters, plans, RAID logs, etc.).
- Ensure adherence to GMPs IT policies, standards and compliance requirements.
- Support continuous improvement of project management methodologies and tools.
Team Leadership & Collaboration
- Coordinate work of cross-functional project teams (IT, Operations, Finance, etc.).
- Provide clear direction, assign tasks and track deliverables.
- Foster a collaborative environment and encourage knowledge sharing across teams.
Qualifications & Experience
Essential
- Proven experience as an IT Project Manager or similar role.
- Hands-on experience delivering IT projects (applications, infrastructure, cloud or integration).
- Strong understanding of project management methodologies (Waterfall, Agile or hybrid).
- Good knowledge of IT concepts (systems, networks, applications, security, cloud).
- Experience managing budgets, timelines and resources.
- Excellent communication, stakeholder management and negotiation skills.
- Strong analytical, problem-solving and decision-making abilities.
Preferred
- Professional certification (e.g. PRINCE2, PMP, Agile/Scrum).
- Experience working in a regulated or corporate environment.
- Experience with project management tools (e.g. MS Project, Jira, Trello, Asana).
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