We are seeking a talented individual to join our PMO to support existing deployment-based projects in or around Sydney Australia, ensuring that they are delivered on time, within budget and safely.
Your focus will be to meet all requirements as detailed within client issued work instructions. You will be keeping project schedules up to date, organising logistics, purchasing materials, booking engineers/resource to site. Providing regular updates to key stakeholders, coordinating communications to and from the field, managing as-built information from the Field Engineers to the client.
Maintaining financial reports that cover forward revenue projections a live P&L document, raising orders and triggering invoicing.
You will be required to take on any additional duties which may be considered within the remit of the role.
The term deployment relates to the installation of telecoms hardware at customer owned or collocated premises. Each deployment can vary from a single day events or multiple days
The Equipment we are deploying is IP and Optical/DWDM related Our clients are a mix of equipment vendors, internet providers, social networks and telecom networks.
Main Responsibilities:
- Assist in the scheduling of engineers in line with project SLAs by raising Tickets on the Salesforce Field Service ticketing system.
- Keeping project trackers updated, ensuring key milestones are met and recorded.
- Keeping change/variation logs up to date and sharing details with key stakeholders
- Arrange site access.
- Materials and tool management and purchasing.
- Documentation auditing and management.
- Escalates engineering issues to the Project Coordinator lead / Project Manager as relevant;
- Manage profit and loss statements & forecast future revenue and activities.
- Represents the company in customer meetings/on customer conference calls in either an assisting or primary role.
- Provides financial and commercial support – signing of acceptance reports and invoicing against customer purchase orders, raising customer and service partner purchase orders.
- Attend Customer meetings as the primary lead or as in a supporting capacity to update on KPIs for the work stream.
- Minimum Education level: 5 GCSEs or similar to include Maths and English.
- Advanced skills in Outlook, Excel, MS Word and PowerPoint
- Knowledge of working with SharePoint or other cloud-based storage systems is essential.
- Excellent verbal, written and presentation skills
- High attention to detail
- Strong communication skills
- Must be able to interact with people at all levels
- Ability to prioritise events and deliverables, good organisational skills and able to work logically
- A pragmatic approach to dealing with unexpected & challenging events
- Able to work in both a team and on own initiative, not afraid to seek support when necessary
- Previous Project Coordinator experience is preferred
- Previous experience in the Telecoms industry would be a strong advantage
At Indigo, you’ll join an inclusive culture that values diversity, integrity, and merit, empowering you to reach your full potential. We welcome candidates from all backgrounds, especially those underrepresented in our industry, including women, people with disabilities, and LGBTQ+ individuals. As a leader in the telecoms industry, Indigo offers endless opportunities for personal and professional growth in a dynamic market projected to expand from US $1657.70 billion in 2020 to US $2395.47 billion by 2027. With over two decades of experience and a presence in 90+ countries, we specialize in cutting-edge technologies like Fixed Line, 5G, Edge DC, and Subsea. Recognized as one of the UK’s top-performing privately-owned technology companies, we prioritize the well-being and growth of our employees, fostering a respectful and inclusive atmosphere with over 30 nationalities. Our commitment to sustainability and innovation ensures a brighter future. As a proud recipient of the ‘Investors in People’ Gold Award, we invest in your growth and development. Join Indigo and make a real difference in an organization that offers unparalleled opportunities at the right place and time. Embark on an exciting journey with us.
At Indigo, our smart, ambitious teams are dedicated to supporting our customers. Our culture of ownership and transparency empowers our team to achieve goals and exceed customer expectations. For over twenty-five years, we’ve partnered with some of the world’s leading network carriers and hyperscalers, with a diverse talent pool we celebrate differences, inviting new ideas, creativity, collaboration, and passion from every employee. Our commitment extends beyond the present, as we cultivate and mentor the next generation to access limitless growth opportunities. At Indigo, we understand that our people are the heart of our success. We are deeply committed to nurturing a work culture that prioritizes the well-being and growth of our employees. We take pride in listening to our team and taking action to continually enhance our company’s support and enriching environment. Our diversity is our strength, coming together as one team, we foster an atmosphere of respect and inclusivity, where collaborating with individuals from various backgrounds, cultures, and thinking styles empowers us to evolve into better professionals and leaders.
