Description

Reports to: Billing Manager
Location: Nottingham Head Office
Working hours: Monday to Friday, 37.5 hours a week

This role requires somebody to have an in-depth understanding of Billing and technical aspects of the Energy industry. Our company is growing at a rapid pace so it’s an exciting opportunity to join an organisation which can offer a long-term future career.

Passionate and motivated people are the power behind our growth so we’re looking to expand our team and you could be part of our success story.

What We Need from Yü

Here’s a taste of what you’ll be doing:

Production and reconciliation of customer PAYG manual statements
Investigate and resolve all escalated business and customer queries and complaints
Work with Operations/Commercial Analyst’s to resolve strategic queries/exceptions.
Ensure system development keeps pace with business requirements
Co-ordinate activities and information between departments, working in a co-operative manner cross functionally within the business

About Yü

If you have what it takes you could be just what we’re looking for…

Sharp – Effective decision-making skills to manage technical workload and a thorough understanding of Operations energy processes
Experienced – you’ve worked in the energy/metering industry and in a supervisory role managing a diverse team
Great communicator – you have first-rate communication and interpersonal skills at all levels
Analytical – naturally curious, immaculate attention to detail and a high degree of computer literacy included Excel, Word and Power Point
Motivated – you have a “can do” attitude and love to see success
Team player – you enjoy working closely with a motivated team to help them develop • Flexible – you’re a strong team player who can adapt as the role and business develops

Yü Come First

We have a wide range of benefits for our employees including:

24 days annual leave + bank holidays
Holiday buy – up to 5 additional days
Day off on your birthday
Employee Assistance Programme
Annual salary review
Learning and development opportunities
Enhanced paternity, maternity and adoption policies
Yü made a difference Awards
3 days additional annual leave if you get married/civil partnership etc.
Appointment allowance
Long service recognition
Refer a friend payment
Company sick pay (subject to length of service)
New modern facilities
Death in service and critical illness cover
Plus, many more

#YUIndeed

This position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have an indefinite right to work in the UK.

If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do.

About Yü Group

Yü Energy are one of the UK’s fastest growing business gas, electricity and water suppliers, supplying thousands of companies across the UK.
On a mission to shake-up the UK business energy market, our winning combination of expert, personal service and competitive prices are specifically tailored to the needs of commercial customers.

Yü Group

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