Looking for Your Dream Job? Join The Magnum Ice Cream Company!

Ice Cream Job Title : Supply Chain PMO - UK/Ireland

Scope: Permanent, Full-time

Location: Kingston

The Ice Cream division at Unilever is preparing to stand on its own, aiming to become an independent, EUR 8.3 billion publicly listed company by the end of 2025. We’re on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream.

About The Magnum Ice Cream Company

The Magnum Ice Cream Company is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it.   

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.  We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.  

We are investing to unlock the full growth potential of The Magnum Ice Cream Company as a standalone entity, once we separate from Unilever, which is planned to happen before the end of 2025.  

We dream big but keep things simple to act fast.  

If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you! 

The purpose of the Supply Chain PMO is to provide project & programme management expertise for go-to-market initiatives – ranging across new customer models, order-to-cash changes, logistics inititiatives, ERP changes and other transformations. The PMO will strongly partner other functions such as sales, marketing, finance on top of core supply chain functions such as logistics, planning, customer service and manufacturing. The core deliverables of the role are to land projects on time, on cost and in scope.

Responsibilities / Key Deliverables

Key Metrics

Project Completion Rate

Deliver Projects OTIF

Customer Service – AGS (Ease of Doing Business)

Cost Savings

iTO from New Initiatives

iGP from New Initiatives

USG%

People Survey % – Speed & Simplicity, Innovate to Disrupt

Operations & Systems

Systems

Technology: Evaluate, and implement new technologies that enhance go-to-market supply chain processes, including but not limited to automation tools, advanced ERP systems, and logistics software.
System Integration: Lead efforts to integrate new systems into existing and new operational workflows, ensuring seamless order management and delivery tracking.

Operations

Acts as the initial point of escalation on technical issues relating to recently landed projects, whereby customer service teams are facing unfamiliar problems that they are unsure how to solve.

Systems that a role holder would be expected to use or interpret includes but is not limited to – SAP, RTVA, PowerBI, MS Office, TPA, customer portals.

Projects, Innovation & Capabilities

Cross-Functional Collaboration: Engage with IT, Supply Chain, and Customer Execution teams to gather requirements, communicate technology deployments, and align systems with business needs.
Risk Management – responsible for identifying, communicating and mitigating risks associated with projects.
Scheduling – responsible for the creation, monitoring, adjustment and communication of project schedules.
New Business Models: Leads the go-to-market supply chain setup for new business models, partnering with upstream supply chain teams to integrate any plans with manufacturing & planning.
Vendor & Technology Partner Relations: Work closely with external technology vendors and consultants to assess potential solutions and manage system implementations.
Stakeholder Engagement: Regularly update leadership and key stakeholders on progress, challenges, and results of technology-driven initiatives or new processes.
Partner Global SMEs, 3rd parties and other stakeholders on digital/capability building initiatives with customer teams i.e. EDI, ASN, AATP.
Provides technical expertise for customer services teams around processes and systems for the integration or separation of other business i.e. disposals and acquisitions.
Plays a ‘consultant’ type role when customer service teams are landing initiatives and require expert input when evaluating options.
Ensures O2D processes and ways of working setup for different partnerships are compliant with corporate audit requirements.

Continuous Improvement & Problem Solving

Magnum Separation: Support with the exit from supply chain TSAs, including the roll out of new systems, with minimal impact to day-to-day operations.
Technology-Driven Process Optimization: Lead the identification of inefficiencies in the order-to-deliver process and deploy technology solutions to resolve these issues.

Customer & Internal Relations

New Technology Rollout: Support the research, testing, and deployment of cutting-edge technologies (e.g., AI, IoT, automation) to enhance the order-to-deliver process.
Innovation Leadership: Lead cross-functional innovation projects focused on improving operational capabilities in logistics, order management, and customer service.
Continuous Learning & Adoption: Stay informed on industry trends and drive the adoption of new technologies, ensuring the team is equipped to handle evolving demands.
Internal Relations: Support to build Magnum’s future relationship with 3rd Parties.

All About You

Stakeholder management
Strong analytical skills
Strong communication and interpersonal skills, with ability to adapt style to influence stakeholders
SAP, RTVA, PowerBI, AATP SCP, Excel, Outlook, Customer Portal, Supplier Collaboration

KEY INTERACTIONS

Customer – Commercial & Supply contacts
CD - Customer Account Managers & Customer Business Managers
Customer Experience - Customer Execution Specialists, Customer Collaboration Specialists, Clan Lead
Planning - Demand and Supply Planning Teams
Genpact: Customer Planners & Customer Experience Analysts
Regional Supply Chain Teams – Planning, P&I
Market Operations
Subject Matter Experts
Logistics
Pricing Teams

Minimum Requirements

Strong internal and external stakeholder management.
Strong project management skills & examples of experience in landing complex projects.
Excellent quantitative analytical skills.
Strong communication and interpersonal skills, with ability to adapt style to influence stakeholders.
Curious about new technologies and driven to introduce them.
Strong problem-solving skills and an ability to think logically.
Ability to manage time effectively and to plan workload.
A proactive mindset, seeking to avoid problems before they arise.
Comfortable holding others to account and in having challenging conversations.
Willing and able to travel to visit customers

 

Ideal Requirements

A professional project management qualification i.e. Prince 2, NVQ, etc
A strong level of expertise in go-to-market supply chain, including order to cash.
Advanced skillset in Microsoft Excel.
Ability to use Microsoft Project or alternative scheduling software.
An understanding of core Python concepts.
Strong understanding of Data Lake and Data Warehouses.
Experience working with retail customers
Experience working in logistics, planning or commercial roles.
An understanding of basic financial / commercial measures and how supply chain roles can influence them.
A solid grasp of supply chain fundamentals.

Additional Information

As publicly announced, Unilever will separate its Ice Cream business which is expected by the end of 2025. This role will transfer to the new Ice Cream company.

Unilever embraces diversity and encourages applicants from all walks of life. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

For the recruitment of this position, we would like to emphasize that local conditions apply to the position

ARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE?

To apply, you must do so online. Please do not forget to upload your CV and a motivation letter.  

Your application will be reviewed against our requirements, and we will be in touch shortly after the closing date to provide you with an update on the status of your application.

Disclaimer 

Equal Opportunity Employer: Unilever is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. 

We take pleasure seriously. Join the Ice Cream team now!

Unilever

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