Head of PMO & Data Protection - Remote Full Time Role, Salary is dependent on experience.

What will you do?

As Head of PMO and Data Protection, you will be responsible for setting up and successfully executing our programme management office. This role will have full ownership over all project management processes and accountability to drive project management and compliance with ISO standards.

Key Responsibilities:

As Head of PMO, you’ll take ownership of a wide range of responsibilities, including:

Project Management Leadership

Oversee all project management activities, supporting internal and external projects from start to finish.
Manage the full project lifecycle: from business case development and scoping to delivery, testing, and completion.
Deliver project outcomes on time, meeting quality standards while ensuring an excellent candidate experience and social impact.
Monitor and report on project progress, resource utilisation, and outcomes to clients, management, and other stakeholders.
Identify and manage project risks, developing risk management strategies and escalating issues where necessary.

Team Leadership

Lead, manage, and hold accountability for a team of project and success managers to deliver project objectives effectively.
Foster a culture of excellence within the team, aligned with business goals and principles.

Portfolio Oversight

As the Head of PMO, identify synergies and risks across the project portfolio and adjust plans or escalate issues as needed.
Collaborate with managers to align future resource needs with capacity, ensuring smooth operations and project delivery.

Compliance and Standards

Act as the businesses Data Protection Officer, ensuring compliance with data protection regulations.
Oversee and manage the businesses ISO 9001 and 27001 certifications, ensuring operational processes and supporting documentation are up to date.
Work with external advisers to support audits and reviews.

Customer and Account Development

Support customer and account development goals by monitoring and reporting client satisfaction.
Identify opportunities for growth and collaborate with sales and account management teams on planning and execution.
Build strong stakeholder relationships across client to drive renewal and account growth.

Additional Duties

Undertake other reasonable duties as required to support the businesses goals.

What We’re Looking For:

To succeed in this role, you’ll bring:

Extensive experience in project management, with a proven track record of delivering complex projects successfully.
Strong leadership skills, with the ability to inspire and manage high-performing teams.
Excellent organisational and problem-solving abilities.
A solid understanding of compliance frameworks, including ISO 9001, ISO 27001, and data protection regulations.
Outstanding communication and stakeholder engagement skills.

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Head of PMO & Data Protection