Job Summary

We have recently formed the University Hospitals of Northamptonshire NHS Group, bringing together the constituent organisations of Kettering General Hospital NHS Foundation Trust and Northampton General Hospital NHS Trust. We have agreed an ambitious Group Strategy 'Dedicated to Excellence' which sets out our strategic ambitions and priorities for the next five years. We have also launched our Group Digital Strategy, which sets out our ambitions over next three years to become the most digital hospital in England. Across our Digital portfolio we are working to the following principles:

Putting users' needs first
Designing for simplicity
Working in an agile way
Doing things once across the Group
Communicating and engaging throughout

Main duties of the job

The post holder will work as part of a dynamic and agile digital transformation and innovation team. They will be accountable for leading, delivering and implementing complex digital programmes as part of the Digital Transformation Programme which is in support of University Hospitals of Northamptonshire's Digital Strategy

All members of the Digital portfolio will strive towards "Applying the culture, processes, business models & technologies of the internet era to respond to people's raised expectations" [Tom Loosemore's definition of Digital].

The post holder will be competent with technology-enabled service re-design and service transformation. Experience of working with agile methodologies will be an advantage.

To operate as a key member of the Group Digital Transformation and Innovation senior management team which oversees the effective delivery of all digital transformation and innovation within the Group.
Establish and maintain a logical and organised programme management office, including the management of papers, project documentation and the organisation of meetings, and lead on the creation and improvement of processes, procedures and tools.

About Us

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

CompassionAccountabilityRespectIntegrityCourage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.

The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Date posted

18 February 2025

Pay scheme

Agenda for change

Band

Band 8b

Salary

£62,215 to £72,293 a year per annum

Contract

Fixed term

Duration

15 months

Working pattern

Full-time, Flexible working

Reference number

265-6938039

Job locations

Northampton General Hospital

Cliftonville

Northampton

NN1 5BD

Job Description

Job responsibilities

To contribute the project and commercial cycle to the delivery of the programmes associated with the Group Digital Strategy, which includes a number of projects or initiatives of significant size, complexity and risk ensuring that they do not have an adverse impact on patient care and quality.
Work closely and integrate within the Digital Transformation & Innovation team, building trusted collaborative relationships overseeing the established governance, ensuring that appropriate progress updates and delivery reports are produced for the programme using the agreed template documentation.
Ensure alignment of digital programmes with Group and wider Integrated Care System (ICS) priorities and strategies ensuring digital contributes to a cohesive ICS transformational picture.
Continuous improvement and sustained delivery of high-quality services within the Group.
Develop, maintain and manage a pipeline of activity for Digital.
Promote adoption of agile methodologies across project teams and in the wider Group.
Accountable for reporting on programme performance including, risk escalation, management and financial control.
Ensure project managers understand and have in place appropriate documentation for key project information including financial cost. Use data to track and monitor progress, and identify opportunities for improvement, ensuring focus on the areas which will have the highest impact.
Responsible in developing business justifications, business cases and project artefacts in collaboration with Business Unit operational teams, working to principles of Minimum Viable Bureaucracy.
Accountable for ensuring services are continually reviewed and improve the quality, effectiveness and safety of care, actively seeking out and learning the lessons from complaints, compliments, investigations and other information and intelligence.
Ensure smooth transition from programme and project delivery into sustained business as usual.
Create and foster a culture of innovation, exploring emerging technology and its application to the UHN Group ambitions.
Line management for the digital programmes team including service, staff and budget.

Digital Transformation

Lead the adoption of agile methodologies across project teams and into the wider Group.
Shared responsibility for development of the disciplines of service design and user research to support product development.
Lead on management of prioritisation process for digital transformation deliverables across the Group working with stakeholders to reach consensus for the good of the Group, staff and patients.

Project assurance

Accountable for the management of programme: milestone delivery, interdependency of deliverables, risks and issue and mitigations, change and configuration.
Responsible in ensuring every project within programmes team has an appropriately scoped project plan with clear roles, responsibilities accountabilities, timescales for delivery and benefits realisation metrics against which delivery can be monitored.
Proactively manage changes in programme scope, identify potential crisis and devise contingency plans in conjunction with appropriate colleagues.
Developing and providing key operational management data and programme reports, for review and use by the necessary Programme Board
Lead and manage development of programme assurance processes, governance and standards.
Where appropriate prepare, conduct and lead internal Gateway Reviews which will involve the analysis, interpretation and judgement of highly complex information.

Partnership working

To develop and maintain strong partnerships and working relationships with Digital and Data leaders across the ICS and region so that initiatives are always developed in line with the wider healthcare system, based on lessons learned.

Management and leadership

Develop, lead, and support individuals and teams that are highly skilled, effective, engaged and highly motivated.
Ability and capacity to quickly absorb and understand large amounts of complex, service, financial, legal and policy information, whether in written, verbal, numerical, analytical and electronic forms.
Ensure best practice in managing staff is adopted and maintained within your team, including being responsible for regular performance appraisal, effective two-way communication and implementation of processes to ensure personnel work in a responsible, safe manner and have due regard for health & safety regulations.
Challenge existing practices, ensuring that progressive solutions, which consider models of best practice, are incorporated into service plans.
To drive through the delivery of ambitious targets to continually improve performance within the service area.
Interpret and lead on the local implementation of new policies applicable to the management of data and digital technology across the Trust and managing cultural change as required to embed new ways of working.
Responsible for managing budget and cost centre for digital programmes.
Take shared responsibility for the financial performance of the Service, including achievement of financial targets, balancing potentially conflicting demands of budgetary requirements.

Communication and relationships

Establish excellent relationships with the Executive and Board members, staff at all levels, external bodies and all stakeholders and will support the implementation of transformation programmes through leadership, motivation and inspiration of others.
Provide and receive highly complex, highly sensitive or highly contentious information. Liaises with stakeholders, communicating highly complex concepts and highly complex issues, clearly and accurately, and adapting communication style to suit the recipient.
Provide leadership and direction across situations where highly complex ideas or concepts need to be conveyed and implemented across the organisation in easily understood language.
Use highly developed persuasive, motivational, negotiating, influencing empathetic and / or reassurance skills especially when required to overcome significant barriers to acceptance, thus drawing on the highest level of interpersonal communication skills.
Produce written information of a high quality, which clearly sets out strategies, policies, designs, roadmaps, key issues, options and actions.
Produce and deliver formal comprehensive reports to the Boards, Executive and Management teams of the Group and Hospitals.
Liaise effectively with local, regional and national digital/data stakeholders and other organisations supporting good practice/learning from UHN formally and translating good practice/learning into local delivery.
Work in collaboration with users to understand their needs and ensure digital products meet their needs and provide benefits for organisation, staff and patients.
Identify where existing clinical and administrative policies and working practices will need to change in order to maximise the benefit of these new digital systems and work collaboratively with staff in order to do this.

Professional/ personal development

The post holder will take responsibility for their own professional development, identifying training and educational needs and agreeing ways of addressing these with the Head of Digital Transformation and Innovation.
Develop and/or maintain an in-depth knowledge and expertise of using technology to support significant business change and development across a range of different business models.
Maintain a good understanding of the emerging technology market in healthcare, supply chain and digital as well as solution development and continuous improvement methodologies.

Responsibilities Job description Job responsibilities

To contribute the project and commercial cycle to the delivery of the programmes associated with the Group Digital Strategy, which includes a number of projects or initiatives of significant size, complexity and risk ensuring that they do not have an adverse impact on patient care and quality.
Work closely and integrate within the Digital Transformation & Innovation team, building trusted collaborative relationships overseeing the established governance, ensuring that appropriate progress updates and delivery reports are produced for the programme using the agreed template documentation.
Ensure alignment of digital programmes with Group and wider Integrated Care System (ICS) priorities and strategies ensuring digital contributes to a cohesive ICS transformational picture.
Continuous improvement and sustained delivery of high-quality services within the Group.
Develop, maintain and manage a pipeline of activity for Digital.
Promote adoption of agile methodologies across project teams and in the wider Group.
Accountable for reporting on programme performance including, risk escalation, management and financial control.
Ensure project managers understand and have in place appropriate documentation for key project information including financial cost. Use data to track and monitor progress, and identify opportunities for improvement, ensuring focus on the areas which will have the highest impact.
Responsible in developing business justifications, business cases and project artefacts in collaboration with Business Unit operational teams, working to principles of Minimum Viable Bureaucracy.
Accountable for ensuring services are continually reviewed and improve the quality, effectiveness and safety of care, actively seeking out and learning the lessons from complaints, compliments, investigations and other information and intelligence.
Ensure smooth transition from programme and project delivery into sustained business as usual.
Create and foster a culture of innovation, exploring emerging technology and its application to the UHN Group ambitions.
Line management for the digital programmes team including service, staff and budget.

Northampton General Hospital NHS Trust

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