The Product Associate supports our product team across a mix of digital platform work, physical product development and day-to-day Project Management.

We're looking for someone genuinely curious, analytical, and highly organised to join our product team in a hybrid role that sits across multiple teams. It will be an ideal role for someone who enjoys variety, communicates clearly, and is comfortable working across several teams. You'll help keep projects running smoothly, contribute to product research and planning, and support the development team with well organised documentation and follow-up. It's a hands-on role with room to grow into a more senior product position over time.

Key Responsibilities

Support Product Managers with maintaining the product backlog and preparing clear user stories and requirements
Assist with gathering and documenting business needs from different teams
Join sprint planning, stand-ups, and other Agile ceremonies to help keep development work on track
Support user acceptance testing to ensure new features meet expectations
Carry out research on customers, competitors, and market trends to support product decisions
Analyse data and highlight trends or opportunities for improvements across digital and physical products
Own the product backlog and internal/customer requests, assessing the feasibility, operational impact, and ROI ensuring priorities are aligned with business value and available capacity
Map processes and help identify areas where workflows can be streamlined
Act as a clear point of contact between product, development, operations, marketing, and customer service
Help with tracking progress, planning workloads, and ensuring priorities are aligned across teams
Prepare notes, summaries, and follow-up actions to support ongoing projects
Assist with early-stage exploration for new product ideas and features
Help assess feasibility, costs, and customer impact for potential additions to our product range
Support launch preparation by coordinating assets, content, and internal communication
Keep documentation and project information well organised and easy for teams to access
Provide structured support to Product Managers and, when needed, leadership
Help maintain smooth communication and alignment across different departments

Requirements

Experience in product management, ecommerce, platform development, or a related product-focused role is helpful but not essential
Experience in a small company or startup environment is a strong advantage
Background in the print industry or working with ecommerce platforms is preferable
Experience working with global teams and cross-functional product workflows across digital and physical products is beneficial
Understanding of UX principles and the digital and physical product lifecycle is an advantage
Strong communication and collaboration skills, with the confidence to act as a clear link between teams
Highly organised, structured, and comfortable switching between tasks in a fast-moving environment
Confident working with data, spreadsheets, and general business tools
Analytical thinker with strong problem-solving skills and a data-driven mindset
Familiarity with analytics tools, A/B testing, and performance tracking to support product decisions
Able to manage multiple tasks, prioritise effectively, and keep projects moving
Comfortable learning quickly, adapting to change, and contributing as a proactive team member
Experience using project management tools
Proven ability to support or lead cross-functional work, including product launches, is a plus
Track record of building processes from scratch is a huge plus

Benefits

Why This Role Might Suit You

You enjoy structured problem-solving but don't want to be boxed into a single discipline
You like supporting a team while also having space to develop your own responsibilities
You're looking for a hybrid role that blends product work, coordination, and strategic thinking
You want to grow into a Product Owner or Product Manager role over time

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