Job Title: Operations Director – Wales

Location: Hybrid (South Wales) with regular travel across Wales and occasional travel to England

Contract: Full-time, Permanent

Hours: 37.5 per week

Reporting to: Managing Director – Wales

We offer a competitive salary and benefits package

We’re looking for an inspiring Operations Director to join our high-performing team in Wales.

With over 1300 dedicated colleagues supporting 400 people across supported living, residential, and complex nursing services, this is a unique opportunity to lead with vision, compassion, and impact.

If you’re a dynamic leader who thrives on driving excellence, empowering teams, and making a real difference in people’s lives, we’d love to hear from you.

The Role

This is a key leadership position responsible for driving service quality, operational performance, and regulatory compliance across a complex and growing portfolio.

As a member of the Welsh Senior Leadership Team, you'll provide strategic and hands-on leadership to ensure our services meet the highest standards of care, safety, and outcomes for the people we support.

Key Responsibilities

Lead and develop multi-site adult care services across South Wales
Drive service excellence, financial performance, and compliance
Support and guide Responsible Individuals and service leaders
Embed person-led care in line with ivolve’s values
Work collaboratively with clinical, finance, people and quality teams
Build and maintain relationships with commissioners, regulators and stakeholders
Lead change and support innovation as ivolve continues to grow in Wales

About You

We’re looking for a compassionate, commercially aware leader with:

Senior leadership experience in regulated health and/or social care
Strong knowledge of Welsh care standards and regulatory expectations
A track record of managing large teams and complex services
Experience driving performance and service improvement
A values-driven approach to leadership and care delivery

ivolve is growing, and this is your opportunity to shape the future of social care in Wales.

Apply now or contact us for a confidential conversation

INDM

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Operations Director- Wales