The Program Operations Manager role is responsible for coordinating, implementing, and delivering key programs for iamtheCODE. This role integrates several projects that form a program to support the organisation's objective of empowering 1 million girls to code by 2030. Key efforts include the phased launch of the Learning Management System, a consolidated online learning portal, and overall content creation for our end-users. Having an integrated view across efforts, this role consolidates and oversees the execution as the single point of contact. Strong team management abilities, project management skills, problem resolution, and the ability to communicate effectively with senior executives on the program's progress are key desirable skills. A technical/operations background is a plus, although a broad set of skills (Marketing, Leadership, Products, Projects, etc) is the most important to execute well. In this role, you will have the opportunity to be part of a dynamic team and lead engaging projects with iamtheCODE young girls in refugee camps across Africa and Asia.

Role Summary:

The key focus areas are Program management, Project cost controls against business case estimates, Preparation of Board Documents, driving project governance, and managing project reporting outputs for all stakeholders. Point of escalation on project tasks with the relevant stakeholders. Managing project scope, milestones, risk log, and issues log.

Major Accountabilities:

Ensure robust program management, project performance management, and output quality across all subprojects linked to the overall program.
Manage the overall coordination, status reporting, schedules, RAID log, and stability of project-oriented work efforts, ensuring that project goals and objectives are met within agreed-upon time, scope, and resource requirements.
Develop detailed project office status reporting and project plans as required.
Partners with third-party support teams, design, and technical leads to ensure a clear and required solution definition with a proposed implementation plan.
Acts as a focal point for the team, supporting their efforts for delivery and addressing issues as they arise.
Responsible for creating, running, and managing all aspects of change to the appropriate framework, implementing appropriate program risk management, and maintaining proper controls to ensure compliance with legal, regulatory, and internal governance requirements.
Stakeholder Management: responsible for building productive relationships with key portfolio stakeholders.
Enabling priority-based decisions to be made depending on the business needs and scope of the program.
Be able to generate leads and Fundraise for the Charity.

Key Qualifications:

Proven project management, problem-solving, and planning skills, with a demonstrated record of success in managing multiple projects simultaneously for both external and internal clients, are required.
Experience working across multiple levels and functions.
Ability to communicate complex technical and business information in an easy-to-understand manner.
Proven background in change and program management and delivery.
Must be used to managing multiple projects that are operating concurrently across various locations.
Strong decision-making skills.
Strong planning, organisation, and time management skills.
Must have an Entrepreneurial and Go-Getter attitude.

iamtheCODE

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