The location for this posting is in the United Kingdom, however, we are fully remote and would welcome applicants from EMEA, South America, North America, and within 4h of UTC+1. We work in English, so excellent written and spoken English is essential.

Freelancing at Human Made

Join Human Made as a freelancer and you’ll feel like part of the team. You’ll be working on interesting and complex projects, alongside some of the industry's top talent. We’re fully remote, and have been for over 10 years, so you can expect well established ways of working, and a vibrant online culture.

Once you are qualified, you'll be added to our freelance talent pool and be invited to projects that suit your availability and expertise as soon as they become available, which might not be immediately. Once you are booked on a project, you will integrate as part of the team, so you are expected to join team meetings and activities (although we have a strong emphasis on asynchronous communication).

The Scrum Master Role at Human Made

As a Scrum Master you will create self-organising teams that are flexible and fully productive during sprints, with the goal of creating high performing teams. To do this you should be able to plan deliverables and help teams monitor their performance. You should have a thorough understanding of scrum/agile concepts, and can apply them through coaching and mentoring. You understand value, as it applies to the companies we work with and its alignment with our own priorities, and you are consistent in pursuing it.

Responsibilities:

These are the main areas of focus for a Scrum Master:

Applying Scrum To Produce High Quality Work

Manage each projects scope and timeline
Create and maintain a team culture that facilitates a shared responsibility for successful delivery
Guide team on principles and practice of the agile framework being used in the project
Work with team to help define and refine project scope, estimates, and resource requirements for projects
Prepare and facilitate workshops (either virtual or in-person) to establish project needs and relationships
Facilitate meetings to monitor project progress and resolve any issues the team may be experiencing
Remove impediments or guide the team to remove impediments
Assess the time and financial impact of scope change and communicate to stakeholders as appropriate
Identifies when to use experiments for learning and solutioning

Accountability To The Business

Be commercially aware: Understand the status of the budget of your projects and be able to report on them back to the company
Allocation management of project needs in conjunction with your squad composition

Building And Safeguarding Relationships

Facilitate wider engagement with internal and external stakeholders, and partners engaged in delivery
Build a partnership relationship with clients, understanding their business imperatives as context for helping align the team on those goals
Understand the workings and needs of the account you are partnered with
Communicate regularly; be proactive in facing difficult conversations
Manage your interactions with clients and internal team professionally, and personably
Using data to allow the team and wider business to make critical decisions

Striving For Great Work

Develop creative and technical judgement and strive for high quality output
Share progress and communicate to internal and external stakeholders
Conduct team reviews and retrospectives to promote continuous improvement
Endorse and present appropriate metrics to sustain continuous improvement to get the best out of each team. Report progress, team status, and issues across the board.

Requirements

Scrum Master certification or qualification, or equivalent work experience
Experience applying scrum, a wider awareness of agile principles, and a data driven mindset
Enterprise agency environment experience
Highly developed skills in servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
Experience in using a wide range of project management tools such as, budget/time tracking tools and issue tracking software with the depth of knowledge to recommend the right tools for a project
Proficiency in written and oral communication in English, and ability to utilise and parse through technical terminology comfortably
Broad understanding of web technologies such as HTML/HTML5, CSS, CMS, Javascript, and version control

Benefits

Whether you are a freelancer, or a permanent member of the team, we want all Humans to have a fantastic experience, and benefit from Human Made’s people focused approach to work.

Gain experience working in an agency, without a long term commitment
Work alongside some of the WordPress industry’s top engineers
Access to Slack channels which will open up plenty of opportunities to network with other WordPress peers at Human Made
The opportunity to explore Human Made with the potential of becoming a full-time employee

Human Made, makers of Altis DXP

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Freelance Scrum Master