Location: Zelah, Cornwall

Contract: Full-time

Salary: 28,000

Reports to: Operations Manager

About Good Tuesday

Good Tuesday is a design-led stationery brand and a certified B Corp. We bring "the Art in Planning" - creating beautiful tools to help people plan their time. We believe good planning creates space for what really matters.

We have all the makings of an iconic brand; impactful products, a loyal community, and a strong sense of purpose. We're growing fast, and we're looking for curious, kind, and capable people who want to help grow a company that uses business as a force for good - and have fun doing it.

We take work seriously, but don't take ourselves too seriously.

About The Role

We're seeking an expeirence, highly organised, and dependable Studio Administrator to strengthen the administrative and operational backbone of our team. Efficiency is your middle name. You're one of those people that is incredibly organised.

This is a varied and responsible role suited to someone who takes pride in getting the details right and keeping systems, people, and processes aligned.

As Studio Administrator, you'll be the go-to person for all things admin and operational, ensuring the studio functions efficiently and supporting a range of internal processes across HR, finance, office management, and team support. From onboarding new team members to managing documentation, updating systems, and keeping the space organised, you'll play a central role in creating a well-run, well-supported working environment.

This role suits someone with a proactive mindset who enjoys improving processes, streamlining communication, and supporting others behind the scenes. You'll be trusted with a broad range of responsibilities, and your calm capability will help keep things moving, no matter how busy the day gets.

Requirements

Key Responsibilities

Customer Service

Respond to customer enquiries with clarity and care
Share customer insights and feedback with the wider team
Action customer queries and follow through with updates where needed

Product Data Support

Support internal product information management across documents and tools
Assist with proofreading and final checks (copy and layout)

People & Team Support

Coordinate onboarding for new team members — accounts, emails, access, and documentation
Organise internal meetings, travel, training, and team events
Prepare agendas, take meeting minutes, and support internal follow-up
Manage internal gifting (birthdays, celebrations, etc.)
Support light HR admin, including holiday tracking and absence records

Administrative & Operational

Data input and documentation
Create, update, and maintain SOPs and internal admin records
Manage password records and access tools
Maintain the office asset register and supply systems
Track and organise receipts for bookkeeping and reporting
File and maintain physical and digital admin records
Monitor and restock office and kitchen supplies
Lead weekly admin reporting and operational checks

Studio & Space

Keep the studio and communal areas tidy, organised, and well-stocked
Coordinate external cleaning and ensure shared spaces are welcoming
Welcome visitors and walk-ins in a friendly and professional manner

Systems & Data

Input and maintain BCorp and sustainability-related data
Support software and tool maintenance (e.g. light troubleshooting, updates, task tracking)
Assist with internal projects and task management systems

Warehouse Support

Support the warehouse team during peak periods as needed

Project Support

Provide administrative support on major internal projects; including an upcoming relocation
Assist with scheduling, documentation, supplier communication, and progress tracking
Ensure records and logistics for cross-functional projects are well organised and up to date

About You

You're someone who:

Has 4+ years of experience in an administrative role, ideally in a commercial and product-related environment
Brings a calm, steady, and solution-focused approach to your work
Is detail-oriented - you triple-check your work and catch small errors others miss
Takes pride in getting things done right the first time
You're tech confident - you understand how software processes generally work and know how to approach issues to find solutions
Communicates clearly, kindly, and professionally
Is naturally organised - and helps others stay organised too
Understands confidentiality and handles sensitive information with discretion
Enjoys routine, but is flexible and resourceful when plans change
Confident to manage your time independently

Ideal Candidate Profile:

Self-motivated professional who can identify and solve problems before they escalate
Natural organiser with meticulous attention to detail
Skilled at managing multiple priorities in fast-paced environments
Collaborative team player who understands creative workflows
Proactive approach to customer service and relationship management
Experience with B-Corp or sustainability reporting is advantageous

Benefits

What We Offer

Flexible work hours (core studio hours between 10am and 3pm)
20 days holiday plus 8 bank holidays (28 days total)
Generous product allowance and discounts
NEST pension scheme
Ongoing training and development
Healthy Workplace pledge with annual health checks
Ride Share scheme
Cycle to work scheme
Monthly personal budget to spend at one of the cafes on site
Eye care vouchers
Weekly team lunch
Regular team socials
Paid volunteering
And more...

To Thrive at Good Tuesday

We use business as a force for good. Our values guide how we work, how we make decisions, and how we treat each other.

Customer First

We exist for our customers. We listen deeply, design meaningfully, and act fast to serve their needs. Every decision starts here.

What we expect:

You think like a customer in how you design, communicate, solve problems, or prioritise your time. You care about creating helpful, joyful experiences.

Caring

We lead with empathy. Whether it's our team, customers, or partners, we treat people with kindness, assume good intentions, and build trust through respect.

What we expect:

You're thoughtful in how you speak, write, and show up. You look out for others, give feedback constructively, and support the team without ego.

Raise the Bar

We're not here to be average. We go for better; in quality, creativity, and how we show up every day.

What we expect:

You take pride in your work. You ask "how could this be even better?" and you care about the details — whether it's a product, a process, or a team project.

Honest & Accountable

We speak clearly and take responsibility. We do what we say, take feedback well, and build trust in small moments and big ones.

What we expect:

You communicate openly. You meet deadlines, own mistakes, and follow through. You help build a culture of trust, not blame.

Purposeful

We act with intention. We focus on what moves the needle and build systems that last.

What we expect:

You prioritise high-impact work, challenge unnecessary complexity, and think beyond today's to-do list. You make things better, not just busier.

You are a doer
You're a team player
You're humble
You are honest, straightforward and transparent
You are a good teacher/mentor (approachable and accessible)
You want to get your hands dirty
You solve problems
You are resilient
You are flexible
You are entrepreneurial, smart, and passionate
If you don't know something, you say so, then go figure it out
You love working in a creative environment
You have a sense of humour
You are an insatiable learner

Our Commitment to Equality

Good Tuesday is an equal opportunity employer. We believe diverse teams build better businesses, and we are committed to creating an inclusive, equitable, and supportive workplace where everyone feels valued. We welcome applicants from all backgrounds and experiences and are actively working to remove barriers in our recruitment and employment practices.

Good Tuesday | BCorp

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