Job Overview

For over 90 years, we’ve been equipping people for adventures. Founded and based in Greater Manchester, we are proud to be the UK’s leading independent outdoor and snow sports retailer. From Central London to the Scottish Highlands, our stores are staffed by people who share a passion for the mountains and the kit that makes adventures possible.

As a Retail Assistant in our Ski Department, you’ll play a key role in helping customers find the right ski equipment and ensuring they have the best fit and experience. From boot fitting to sharing your passion for skiing, you’ll guide customers with expertise and enthusiasm.

What you’ll be doing

Helping customers choose the right ski equipment for their needs
Analysing customers’ feet and fitting the right ski boots
Customising ski boots and creating footbeds for the perfect fit
Representing Ellis Brigham and sharing your passion for skiing
Maintaining the store to make shopping easy and enjoyable
Completing store operations accurately and efficiently

Who you are

Passionate about skiing with hands-on knowledge of ski equipment
A strong communicator who can connect with people easily
Experienced in customer-facing roles or confident in engaging customers
Honest, hardworking and proud of your work
Keen to learn and actively develop your skills
Comfortable working in a team, taking direction, and making independent decisions
Flexible with working hours, including evenings, weekends and holidays
Fluent in English (additional languages a plus)

What you’ll get from us

An inclusive workplace that values diversity
The support of a family-owned business where individuals matter
Opportunities for development and progression
Training on all our products and sports, including ‘On The Hill’ events and ski testing in the Alps
Living Wage after the qualifying period
Paid charity days, refer-a-friend bonus, and cycle-to-work scheme
Generous staff discounts and pro-deals

We’re looking for people who

Live and breathe skiing and are keen to share that passion with customers
Are dedicated to delivering outstanding service every time
Enjoy being part of a fast-paced, energetic retail team

Job Types: Full-time, Part-time, Temporary
Contract length: 5 months

Pay: £12.21-£13.85 per hour

Benefits:

Employee discount
Paid volunteer time
Store discount
Transport links

Application question(s):

Tell us about more about your skiing experience. e.g ability level, instructing qualifications, boot fitting experience, favourite places to ski.
How many years have you been skiing for?

Work Location: In person

Ellis Brigham Mountain Sports

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